New Pricing

Dear Valued Clients,

I hope this message finds you and your furry friends well! I’m reaching out to share some important updates about our services at Blue Water Pet Care.

Price Adjustment Coming Soon

Since our last price update in June 2022, we’ve carefully considered our current pricing and will be making a small increase across our services. You can find the updated prices on our website here, and these changes will take effect on Tuesday 9/3/24.

For any future overnight boarding reservations made before Friday, August 30th, we’ll honor the old pricing. However, any daycare, day-boarding, or learn to play reservations starting Tuesday, September 3rd will be at the new rate, even if they were made prior. Our daycare packages will remain at the current price until Wednesday, September 4th giving you a chance to stock up at the current discounted rate.

Changes to Daily Report Cards

We’ve always loved providing daily report cards with photos and notes for every dog, but as we’ve grown, it’s become a more time-consuming process. To ensure we’re focusing on what really matters—caring for your dogs—we’re making a small change.

Starting Tuesday, September 3rd, we’ll be charging $3 per report card. This will help us allocate resources to continue offering this service to those who want it. If you’d like a report card for every visit, just let us know, and we’ll arrange it. We’re also introducing new daycare packages that include the cost of report cards, so you won’t need to worry about adding it each time. You can still add a report card to any reservation when booking or let us know at drop-off.

We appreciate your understanding and continued trust in Blue Water Pet Care. Our goal is to keep providing top-notch care for your dogs, and these changes will help us do just that.

Thanks for being a part of the Blue Water Pet Care family.

Best,
Chris Herbert
Owner, Blue Water Pet Care

Report Card 8/12/24

Dear Blue Water Pet Care Clients,

Thank you for your understanding as we navigate this busy summer season. After careful consideration, we have decided to discontinue our daily report cards for the remainder of the summer, at least until after Labor Day. This will allow us to continue focusing on providing the best possible care for your dogs during this busy time.

Our priority remains ensuring that your dogs receive the attention and care they deserve, and we appreciate your support in helping us manage the summer rush effectively.

Thank you for your continued trust in Blue Water Pet Care,

BWPC

If you have any concerns or questions regarding report cards please email chris@bwpetcare.com

Report Cards

With the busy summer season in full swing, we have decided to temporarily stop sending report cards for the next 2-3 weeks. This change allows us to accommodate more dogs and focus our efforts on providing the best care. This decision ensures that you can continue to rely on us for daycare and boarding services while we work hard to bring on more staff.

We also recommend making reservations further in advance than usual. If you’re booking online and find we are currently full, please select to be added to the waitlist. We will do our best to bring dogs off the waitlist as spots open up.

Thank you for your understanding and continued support.

-BWPC Staff

Overnight

What to bring and expect:

• Food & treats: We do not provide food for our guests. Please provide enough of your dog’s normal food to last for their entire visit plus a couple of extra meals just in case you are delayed in picking up your dog for any reason. We can feed your dog up to 3 times a day. Bowls for food and water are provided so there is no need to bring bowls (if your dog uses a slow feeder, you are welcome to bring it). Please do not send any food or treats that your dog is not accustomed to eating as they could cause digestive upset.

• Please prepare food into individual meals in order to help ensure accurate feeding amounts for your dog. Food can be divided up into individual meals using ziplock bags or small tupperware containers. 

• Medications & supplements: We can administer any medications and supplements your dog currently takes during their stay. The details for these will be confirmed during the check-in process.

• Bedding: We provide our guests with cot style beds on which to sleep and relax. For this reason, we do not accept beds brought from home. However, we invite you to bring along a favorite blanket for your dog if desired. All blankets must be machine washable. 

• Toys: Toys are welcome however we request no “squeaky” toys. If your dog is a destroyer, please do not send stuffed toys.

• Report Cards: We offer you the option to add personalized report cards to your dog's stay for just $3 each! These report cards can be added as often as you like—every day, every other day, or just a few days. Each report card includes pictures and updates about your dog's feeding, medication, and overall experience while in our care.

• Please beware of how much stuff you’re brining for your dog. We have limited space for belongings and need to accommodate many overnighters. Only pack as much as you can fit into on of our Blue Water Pet Care bags per dog. You should be provided with a bag after the first stay, but we are more than happy to replace lost or broken bags, just ask one of our staff members for a new bag at anytime.

• Please be aware that for dogs that are newer to our facility, the unfamiliar smells and sounds may cause your dog to chew on their blankets or toys, even if they are not usually big chewers. If you are concerned that they may chew up or swallow an item that may cause health problems (upset stomach, vomiting, diarrhea, blockages, etc.), please refrain from packing it.

X-mas Pics!

After a few years hiatus we are back offering our Christmas pictures this year! The price will be $40 for each picture and $10 for each additional dog in the same picture. You’ll receive a framed 5x7 and a digital copy. Each picture will most likely take a couple days to process and you’ll get your copy as soon as it’s available. Pictures will only be offered to our currently active clients, I am sorry for any inconvenience! Additionally, pictures must be added onto a reservation such as daycare, boarding, or grooming. We will not allow any dogs to come in for pictures only.

To schedule, please email us at info@bwpetcare.com . We will be limiting the number of pictures each day to allow for editing time. At this time, we will only be scheduling pictures up until this Friday, Dec 9th. There is a slight possibility we will schedule some next week, but that will be determined later. If you want to make sure to get a picture, please schedule it this week. Thanks!

K9 Influenza Vaccine Required by 6/1/22

As a reminder regarding our newly required vaccine, K9 influenza (H3N2, H3N8), this will be required by all clients starting June 1, 2022. If you're a newer client and your dog is up to date with K9 Influenza, please disregard. If you would like to check your dogs current vaccine status with us, log into your Customer Portal.

When logged in to your customer portal go to:

• My Account

• View Pets

• Click View on your dog to see the current status of each required vaccination we have on file.

Updated shot records can be sent to bwpetcare@shots.pet or uploaded directly when logged into your Customer Portal 

Sincerely,

Chris and the BWPC Staff

Front Door Under Construction

Please be aware, our front entrance is getting a make over and will not be used for a few days. Directly to the right, we will be using our garage door for pickups and drop offs. We are still limiting contact, therefore clients will not enter into the building. Feel free to continue to use the parking spots in front of the temporary entrance, just make sure to leave enough room for others to get in and out safely. Call or text when you arrive, but as always we will be doing our best to watch for cars pulling in for drop off and pickup. Thanks for your understanding!

Update 7/9/2020

We are delighted to see so many of you come back after being shut down! We are slowly learning your needs and how to staff our facility properly to meet your expectations. Please see below for a few reminders and updates. Thanks so much!!

We’ve learned how helpful reservations are to us. Please continue to make reservations for any visits as far in advance as possible. If you have a regular weekly schedule we can set that up as an ongoing reservation for you, just ask one of our staff. We understand that last min things come up and we want to do our best to be here for you, so don’t hesitate to ask for last minute reservations when they come up. The more people making reservations, the better we will be at staffing properly, and then when those last min things come up we will be more prepared to add a few more. As a reminder, reservations can be made:

• Online: https://bwpetcare.gingrapp.com/front_end/login/email

• Email: info@bwpetcare.com

• Text Message: 629-90

• Phone: 810-364-3647

Daycare is now available EVERYDAY of the week!

Going forward, 10AM will remain the latest time for daycare drop-off’s. The staff and I really like this new time frame a lot. This allows us more time to focus on what’s important, our dogs! Additionally, 6PM will continue to be our latest pickup time for daycare and boarding dogs during the week. Below I’ve outlined our hours of operation.

Mon-Fri

• Drop off for daycare: 6:30AM - 10AM

• Drop off for overnight boarding: 6:30AM - 5PM

• Pickup for boarding and daycare ends at: 6PM

Sat-Sun

• Drop off and pickup for daycare and boarding: 9-10AM or 3-4PM. Any dogs not picked up after these strict time frames will be boarded overnight. Thanks for your understanding.

Thanks for taking time to read through all this and we appreciate your understanding all these changes! We will continue to navigated these times

Training Reminder

Here’s some quick info about our basic obedience training class

1. Dogs should all be current on all store required vaccines (Rabies, Distemper, Bordetella). Please provide proof of vaccines via email to info@bwpetcare.com or fax: (810)202-8610. Or bring them on your first visit.

2. Dogs need to be on a standard 6 foot lead (leather or fabric, NOT CHAIN) Retractable leashes are prohibited

3. Bring treats, smelly are the best! (Its quality over quantity)

4. All training aids are welcome!!! (harness, head collar, prong collar, ect.)

5. Only 1 make up allowed per course (that is to be done 15 min prior to next class, and must be booked)

6. NO AGGRESSIVE DOGS OF ANY KIND! (Training instruction must be able to handle the dog)

Update 5/8

Starting Tuesday May 12th we will be re-open for daycare and day-boarding services! Basic grooming, can be added to daycare or day-boarding. Unfortunately, at this time we are prohibited by the state of Michigan to offer a grooming services unless a dog is currently in our care. We still do NOT have full grooming (haircuts) available.

We will be by appointment base only as we are running on a much smaller staff. Please make appointments at least 24 hours in advance and there will be a cap on the number of dogs each day so please book early. Currently, the absolute best way to book an appointment is using our online reservation system CLICK HERE, texting us at 629-90, or emailing info@bwpetcare.com. We won’t be available to answer the phones much as most of our focus must remain on the dogs but we will return calls as soon as possible.

Our lobby will remain closed and we will have a gated drop-off/pick-up area attached to the front door for safety and to maintain a 6 foot distance from clients. For pickup clients must text us at 629-90 with only the word “here” so our system will let us know you’ve arrived to pickup your dog.

Additionally, below you will see our adjusted days and hours of operation until we ease back into normal day to day life.

CLOSED: Saturday, Sunday, Monday

OPEN: Tuesday - Friday

Drop-off available 6:30am - 10:00am

Pickup ends 6:00pm

If you need overnight-boarding during the weekend, please contact us to set that up. Thanks

Update 4/13

Due to the extension of the stay-at-home order we will continue to remain closed until further notice. Unfortunately we will need to suspend all service including overnight boarding until this time as well. Please send an email for any reschedules, questions, or concerns. Thanks for your understanding during this time!

Contact

Contact Blue Water Pet Care by phone (810) 364-DOGS or fill out the form on this page. All questions are welcome!

Update 3/23/2020

Due to the current stay-at-home order by Governor Whitmer, we believe discontinuing our daycare, training, and grooming services until 4/14/20 is at the best interest of our clients and staff. We are still offering overnight boarding, which must be scheduled in advance. Since we won’t be in the facility as much, reservations are best when made using our online reservation system or email info@bwpetcare.com

We hope to see everyone very soon! Thank you very much!

update 3/22/20

We are taking many different steps to do our part and still be able to safely provide services for our clients. Listed below are a few things that are currently in effect to do so.

• Our lobby is completely closed, but we will allow for our clients to use our side yard to drop off and pickup their dogs. This will allow us to continue to have the dog here without any client contact in a confined space. All transactions can be done with a credit card on file or using a card over the phone. All reservations must be made over the phone, text, or using our online system CLICK HERE. Below is a video and instructions on how to drop off or pick up. Do not hesitate to call for questions or concerns.

  • Drop Off

    • Call 810-364-3647 or text 629-90 to announce your arrival

    • When arriving, use the first yard on the east side of our building.

    • Once you walk through the gate, securely shut the gate behind you

    • Unleash your dog of any collars, leashes, and harnesses.

    • once an employee is in the yard to meet you, open the next gate to allow your dog into the yard (be sure not let the dog into our yard without the “ok” so we may maintain a safe environment).

    • Only one client in the gated area at a time

    • Our employee will use our own leash to escort your dog into the building.

  • Pick up

    • Call 810-364-3647 or text 629-90 to announce your arrival

    • When picking up, use the first yard on the east side of our building.

    • Once you walk through the gate, securely shut the gate behind you

    • We will bring the dog towards the fence, you open the gate and call your dog

    • Once they’re in the gated area close the gate and leash them back up with your own leash

    • Exit the gated area

    • Securely close the gate behind you

    • Only one client in the gated area at a time